Privacy Policy
This policy explains how Just eBikes collects, uses and protects personal information.
1. Information We Collect
We may collect information such as your name, email address, account type, profile details, location, listings, Shopfront details, messages, saved listings and usage information.
2. How We Use Information
We use information to operate Just eBikes, create accounts, publish listings, show retailer Shopfronts, support messaging, process payments, improve the platform, prevent misuse and communicate with users.
3. Listings and Public Content
Information you add to listings or public Shopfronts may be visible to other users and visitors. This may include product information, business details, location, images and contact information.
4. Messaging
Messages sent through the platform may be stored so users can manage enquiries, conversations and marketplace activity. We may review messages where needed for safety, support, fraud prevention or legal compliance.
5. Payments
Payments, subscriptions and credit purchases may be processed by third-party payment providers such as Stripe. Just eBikes does not store full card details. Payment providers may collect and process payment information under their own terms and privacy policies.
6. Cookies and Analytics
We may use cookies, analytics and similar technologies to understand usage, improve performance, remember preferences and protect the platform from misuse.
7. Sharing Information
We may share information with service providers who help operate the platform, including hosting, database, analytics, storage, payment and communication providers. We do not sell personal information.
8. Data Security
We take reasonable steps to protect personal information. However, no online service is completely secure, and users are responsible for keeping their login details safe.
9. Access, Correction and Deletion
You may request access to, correction of, or deletion of your personal information. Some information may need to be retained where required for legal, security, payment, dispute or operational reasons.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on Just eBikes.
11. Contact
For privacy questions or requests, contact Just eBikes through the contact details provided on the website.